Business Credentialing Services Ensures Vendor Insurance Compliance

How many contracting jobs are underway each day in your building? There may be an
exterior maintenance company working on the façade, a unit owner renovating a kitchen, repairs being made on the boiler, an installation going in on a rooftop deck, and
potentially a host of others at any given time. Verifying that every vendor, contractor, sub-contractor, supplier and service provider working on your property has proper insurance certificates in place can be a non-stop task. Obtaining, filing and tracking these important documents is a time-consuming prospect, yet one that is essential in order to protect the property and all its residents from risk.

DEPM has begun working with Business Credentialing Service (BCS), a risk management company that screens vendors to ensure that they are in compliance with all of DEPM’s requirements BEFORE they begin any work. Requirements may include a
Certificate of Insurance detailing the compliant policies and limits, a Hold Harmless Agreement between the contractor and DEPM, a copy of the contractor’s W-9, a Contractor’s License if they are required to carry one in New York State, the company’s
Federal Employer Identification Number, and Office of Foreign Assets Control watch list
screening.
We are continuing to expand our database of vetted suppliers, contractors and vendors—all of whom pay an annual fee to BCS, so this service does not add to your
building’s expenses—and intend to require all businesses working in DEPM buildings to
be certified by BCS. Your property manager is working with our executive management
team as we continue to implement and expand this important new service.

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Nick Zoppi of Building Credentialing Services addressed DEPM’s managers at our June in-house Seminar to explain how BCS can help protect client buildings when hiring contractors.

New BoardPackager Program Helps Streamline Apartment Transfers

In our latest effort to make life easier for our boards, DEPM has teamed up with BoardPackager to provide you with a secure online system for processing apartment applications. BoardPackager uses encrypted file-sharing technology that allows
board members to review and vote on applications from purchases or renters. The system also facilitates communication between brokers, boards and property managers to streamline and expedite the process. Documents can be archived for future reference, reducing both paperwork and the need for storage space. All files are backed up daily and stored off site for additional security and peace of mind.

We are currently testing the system in several DEPM buildings, with plans to expand availability of the service to all our buildings over the coming year. If you are interested in learning more about this service or including your building in the initial implementation phase, please contact your Account Executive. For more information visit boardpackager.com.

Always sticking to their budget

The new BoardPackager program offers a secure online system for processing apartment applications.

Come See Us at the Co-op & Condo Expo!

Stop by and say hi at Booth 200 at The Cooperator’s Co-op & Condo Expo Wednesday, April 26th at the New York Hilton Hotel in Midtown Manhattan. Whether it’s a first-time introduction or a chance to reconnect, we’d love to see you. DEPM President Jim O’Connor will be stopping by, as well as CFO Harris Bornstein, Vice President + Architect Peter Lampen, and VP’s of Management John Janangelo, Jim Miller and Tom Usztoke, along with numerous other property managers and associates. It’s a great chance to talk about your property management needs and ask us questions about how we can help.

The Expo features a variety of co-op and condo service providers who are there to answer your questions, as well as a series of seminars addressing the important issues that Boards must face. It’s a great opportunity to learn more about how to run your building as efficiently and effectively as possible. Registration is free at coopexpo.com.

We look forward to seeing you at the New York Hilton, Sixth Avenue at 53rd Street, on Wednesday, April 26th.

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DEPM President Jim O’Connor (second from left), along with many other DEPM managers, will be at the Co-op & Condo Expo on April 26th at the NY Hilton. Come by and say hi!

Co-op/Condo Tax Abatement Deadline Approaching Fast

DEPM has submitted to the NYC Dept. of Finance information on all new unit purchases that occurred in 2016 through January 5, 2017 for our co-ops and qualifying (ie: non-421a) condos. Now is the opportunity for any unit owner whose resident status has changed to primary and currently meets the requirements for the tax abatement program to update their status.
If you feel that your unit should have received the abatement in 2016 but did not, please contact your Account Executive in writing, phone or email as soon as possible and we can submit the corrected information on your behalf. The deadline for making changes to your apartment status for the 2016/17 benefits is February 15, 2017 and for 2017/18 benefits the deadline is March 31, 2017. Please visit the City’s website at nyc.gov/ccabatements for more comprehensive details on this program.
In addition, there have been some changes in the STAR abatement program. New applicants who qualify for Basic or Enhanced STAR should now register with New York State instead of applying with the NYC Dept. of Finance and will receive their STAR credit in the form of a check rather than a property tax abatement.The STAR hotline number is 518-457-2036. Or visit the City’s STAR info page at on.nyc.gov/2k9MmJZ

Douglas Elliman Property Managers Receive Awards from NYARM

The New York Association of Realty Managers (NYARM) has given top honors to two of Douglas Elliman’s managers: Declan Hennessy has been named Resident Manager of the Year, and Peter Rufli is being honored for his management of Emergency Response Teams. Both men will receive their awards at a reception on December 6th, following the NYARM Expo.

Declan Hennessy is Resident Manager at 1016 Fifth Avenue, a 55-unit co-op built in 1926, where he has worked for 23 years. Peter Rufli has been Resident Manager at 784 Park Avenue, a 65-unit co-op, since 2005, and teaches courses at the Community Emergency Response Team (CERT) organization.

“My Dad died in an accident when I was 11,” says Peter, who grew up in Ireland, and came to the States in 1985. The tragic event led him to begin emergency training at the age of 12, and by age 14, he had saved a life.

“I was on the beach in Ireland with my mother,” he explains. “A girl fell and hit her head and was drowning.” His mother rushed to get him, and he was able to resuscitate the girl. At 17, Peter saved a man injured in a motorcycle accident, who turned out to be one of his best friends. And he’s been an active first responder, search and rescue specialist, and emergency response instructor ever since.

After attaining the Irish championship in javelin and travelling the world with his team, Peter came to the US in his 20’s and started in the property management business as a super. Today he manages one of Manhattan’s premier properties.

In the courses he teaches, his students—who include property managers, NYC Parks Department employees, even Medical Doctors—are trained in medical response, search and rescue, personal safety, nuclear, chemical and biological weapons safety, and “cribbing”—how to safely remove heavy objects from on top of a person, and safely extricate them.

Peter credits DEPM Vice President Elly Pateras and Manager Casey O’Connor with ensuring that 784 Park Avenue receives top-notch management. “I enjoy helping the shareholders with any emergencies or even small tasks that they need assistance with 24/7,” he says. “It’s like being the Mayor of a small town: my staff are the service employees, police and security of the building; the shareholders are the constituents, and my board of directors are the oversight committee.”

When he’s not managing 784 Park Avenue or teaching at CERT, Peter spends time with his family; he has a daughter at the Berklee College of Music in Boston, and twin 15-year-old boys.

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Peter Rufli, Resident Manager at 784 Park Avenue and Emergency Response Teams award winner, with elevator operator Irvin Torres and doorman Edward Keever.

Declan Hennessy also grew up in Ireland, raising cattle on a dairy farm in County Cork. He came to the US 29 years ago, and after working as a manager in Queens, moved to 1016 Fifth Avenue 23 years ago. Douglas Elliman came on as property managers at the same time, and they’ve been a team ever since.

“So much has changed in the management industry since then,” he says. “And they’re all good changes. Now, the Resident Manager is part of the management team, not just an on-site agent. We used to go to the office regularly, but now everything is done by email and on the computer.
“This is the best job in the world,” says Declan. “We have unbelievable residents. And our manager at Douglas Elliman, David Dreyfus, is the best in the business.” He also has high praise for the building, which was built in 1926, and features “one of the most beautiful lobbies in the City,” he says. Ornate wrought iron and brass doors flank the entryway, while elaborate marble lines the walls. The ceilings feature molded plaster designs, and the façade is hand-carved with statuary and architectural details.

Declan is a past president and active member of the Emerald Guild, a close-knit networking and support organization for supers, resident managers and other building employees. “When I came over from Ireland, the Guild was like a community. It’s a great organization, and they take care of their members.” He still has lots of family in Ireland, and continues to visit frequently. After five generations, they still maintain the dairy farm in Cork. He and his wife have a 19-year-old son attending college in Boston, and twin daughters aged 15.

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Declan Hennessy, Resident Manager of the Year, at 1016 Fifth Avenue, with doorman Patrick Paradiso and Sean Mollahan.

Founded in 1911, Douglas Elliman Property Management is one of the oldest and most respected firms in New York, providing clients with the volume discounts only a large firm can offer, combined with personalized service and attention to detail. For more information about DEPM, visit ellimanpm.com or call 212-370-9200. For more information about NYARM’s property management education, information and peer networking programs, visit nyarm.org.

 

NYC Violations Amnesty Program Ends 12/12/16: Act Now to Reduce Penalties, Remove Interest

Nearly every building in New York City has been cited at one time or another for a violation of City Code, whether it be overdue inspection reports, failure to paint pipes the required colors, or more serious issues. At Douglas Elliman Property Management, our managers constantly monitor any violations, making sure that they are corrected, and filing with the City to ensure that the correction is registered, and the violation removed.

The new Local Law 45 established a 90-day program to settle outstanding violation judgments, allowing buildings to receive reductions of up to 75% on any penalties and removal of all interest due.

DEPM has retained the law firm of Cohen Hochman & Allen to review any outstanding violations on all of our client buildings, and determine the reduced violations due. This service is at zero cost to our clients; CH&A receives ten percent of the reduction as their fee. CH&A is working with SiteCompli to ensure that all of our client properties are analyzed to receive the maximum reduction in violation fees.

The Amnesty period runs through December 12, 2016, which means that all requests for reduced penalties and interest must be submitted by that date. Properties then have six months to certify that the violation has been corrected. If you have any questions about the Amnesty program, please contact your property manager, call us at 212-370-9200 or visit the NYC Department of Finance web page at bit.ly/LL45Amnesty.

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By filing with the City before the December 12 deadline, your property could save up to 75% on violations fines and interest payments.

As Seen In…

The July/August issue of Habitat Magazine features our own CFO Harris Bornstein with some sage advice. He discusses how DEPM helps our managers respond quickly to their clients needs while balancing the demands of a 24/7 job.

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